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| dtSearch Case Study iCHANNEL
by Conarc |
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| iChannel
Document Management, Contact Management and Collaboration
Suite Integrates dtSearch |
We
chose dtSearch because of its speed. We
also liked dtSearch's ability to index and
search a wide variety of file types, including
PDF, Word and Excel.
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Conarc
specializes in IT consulting for Fortune 1000 companies,
covering multiple industries. Based
on Conarc's expertise in technological consulting,
Conarc developed the iChannel application suite,
spanning document management, contact management,
and collaboration. iChannel delivers the
means to create, share, manipulate and manage
all structured and unstructured information in
a simple, secure and cost-effective manner.
iChannel
manages all forms of electronic documents, with
strict embedded security of access. The
application offers the necessary features to
maintain a comprehensive audit trail of all document
activity. Other features include workflow
routing, contact management, email management
and individual/group calendaring. Integrated
with MS Office, iChannel is also readily customizable
for integration with other software. iChannel
can be deployed internally as an intranet, or
an extranet environment..

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And
dtSearch's API calls made it easy to integrate
into iChannel.
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By
integrating so many diverse functionalities in
one product suite, iChannel is ideally suited
for applications such as project management. Explains
Conarc's Website:
Most all firms involved with
executing and managing their businesses on a
project by project basis require an easy and
efficient way to collaborate with multiple parties
and manage a complex array of project documentation
in a widely distributed environment. The availability,
accessibility, malleability, and presentation
of project information from anywhere at any time
are paramount to conducting business. The answer
is a hybrid combination of functionality that
spans document management, CRM and email management.
iChannel technology provides our customers
all of the above in a client-centric, web-based
environment, infusing efficient business processes
into these organizations. The assimilation
and sharing of project information in a collaborative
environment has tremendously enhanced our clients’ relationships
with their customers.
For text search within iChannel,
Conarc chose the dtSearch Text Retrieval Engine
for Win & .NET. “We
chose dtSearch because of its speed,” said
Chet Joglekar, CEO and Founder of Conarc. “We
also liked dtSearch's ability to index and search
a wide variety of file types, including PDF,
Word and Excel. And dtSearch's API calls
made it easy to integrate into iChannel.”
For more information on the iChannel application
suite, please call Conarc at 770-849-0508, email info@conarc.com, or go to www.conarc.com.
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