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dtSearch Case Study — iCHANNEL by Conarc

iChannel Document Management, Contact Management and Collaboration Suite Integrates dtSearch

“We chose dtSearch because of its speed.  We also liked dtSearch's ability to index and search a wide variety of file types, including PDF, Word and Excel.”

Conarc specializes in IT consulting for Fortune 1000 companies, covering multiple industries. Based on Conarc's expertise in technological consulting, Conarc developed the iChannel application suite, spanning document management, contact management, and collaboration. iChannel delivers the means to create, share, manipulate and manage all structured and unstructured information in a simple, secure and cost-effective manner.

iChannel manages all forms of electronic documents, with strict embedded security of access. The application offers the necessary features to maintain a comprehensive audit trail of all document activity. Other features include workflow routing, contact management, email management and individual/group calendaring. Integrated with MS Office, iChannel is also readily customizable for integration with other software. iChannel can be deployed internally as an intranet, or an extranet environment..



“And dtSearch's API calls made it easy to integrate into iChannel.”

By integrating so many diverse functionalities in one product suite, iChannel is ideally suited for applications such as project management. Explains Conarc's Website:

Most all firms involved with executing and managing their businesses on a project by project basis require an easy and efficient way to collaborate with multiple parties and manage a complex array of project documentation in a widely distributed environment. The availability, accessibility, malleability, and presentation of project information from anywhere at any time are paramount to conducting business. The answer is a hybrid combination of functionality that spans document management, CRM and email management.

iChannel technology provides our customers all of the above in a client-centric, web-based environment, infusing efficient business processes into these organizations. The assimilation and sharing of project information in a collaborative environment has tremendously enhanced our clients’ relationships with their customers.

For text search within iChannel, Conarc chose the dtSearch Text Retrieval Engine for Win & .NET. “We chose dtSearch because of its speed,” said Chet Joglekar, CEO and Founder of Conarc. “We also liked dtSearch's ability to index and search a wide variety of file types, including PDF, Word and Excel. And dtSearch's API calls made it easy to integrate into iChannel.”

For more information on the iChannel application suite, please call Conarc at 770-849-0508, email info@conarc.com, or go to www.conarc.com.

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